Technology that Transforms Businesses

Our Focus

We design/build commercial and industrial facilities that people thrive in, and implement workplace technologies that result in flawless user experiences and faster adoption

PTS provides unified communications solution that leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master the built-in tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.

Thanks to tight integration with Microsoft Outlook, just one click can transform a calendar appointment into a full collaboration experience for both internal and external participants. Embrace BYOD with a powerful hardware and software combination for the mobile generation.

Unified Communications

IP Phone System

An IP phone system is a completely integrated unified communications (UC) system that is built from the ground up and designed to be the easiest to use and easiest to manage full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the IP phone system appears and behaves as a single, unified system.

Distributed Architecture

Utilizing distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.

Centralized Management

Unified CommunicationsWe use a Web-based tool that provides a single management interface for all voice applications, across all locations. This management interface can manage and monitor all aspects of your system, including IP phones, voice switches, voicemail, and auto-attendant.

Users can manage voice routing, voicemail, auto-attendant, conferencing, instant messaging, and basic automated call distribution (ACD) capabilities for every site in the network. This eliminates the need for multiple management systems for different PBXs, sites, and basic applications.

Unified Messaging

Unified Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.

Mobility

Unified CommunicationsOur mobility solution extends the full power of a desk phone and UC capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.

Seamless Integration

Our unified communications solution can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM. The support of open standards offers customers the flexibility to integrate leading applications with their business communications systems.

Integration is available for:

  • Salesforce.com
  • Sage ACT!
  • Microsoft Dynamics CRM
  • Microsoft UC Integration
  • Universal CRM Connector
  • NetSuite CRM
  • Cost Recovery Integration
  • Web Dialer
  • IBM Sametime Integration
  • And Many More…

Cloud-Based UCaaS

PTS’ Unified-Communications-as-a-Service (UCaaS) is a robust cloud-hosted solution that ensures clients are never without phone service. Businesses access one centralized software platform in the cloud to manage and configure their installation.

Premise-Based UC Solution

PTS can leverage VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated solution. Users can easily turn a phone call into a multimedia collaboration session, embracing BYOD.

Contact PTS for your Next Unified Communications Project

PTS plans, designs, builds, implements, manages, and services award-winning solutions for technology-intensive environments.

PTS’s Unified Communications (UC) deployments integrate VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities seamlessly. We provides viable solutions that enhance the ability to communicate rapidly and effectively.

Contact us for a quick chat to discuss how a smarter and safer design for your workplace can save you money.

Contact PTS today:
(201) 337-3833

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