Case Study: Consulting, Maintenance, & Emergency Services for Utility Company

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Consulting, Maintenance, & Emergency Services

PTS is working with a large utility company in the Northeast US to provide consulting, maintenance, monitoring, and  support for their emergency services response.

We addressed issues of inconsistent and fragmented IT support, and provided the client with a standardized strategy for power, cooling, monitoring, and management.

Highlights:

  • Implemented a multi-year power, cooling, monitoring, & maintenance standardization plan across ~75 remote IT operating sites
  • Provide design/build A/E/C/C services on an as-needed basis
  • Maintain multi-state emergency responder status to provide any-time scheduled or emergency services
Utility Company Power Lines

Situation

  • Had approximately 75 sites in the Northeastern US operating as remote IT silos
  • No standardization, nor centralized monitoring or management
  • Site performance was unpredictable
  • Maintenance performed was reactionary

Resolution

  • Spearheaded a multi-year standardization strategy for power, cooling, and monitoring/management
  • Implemented a centralized monitoring & management platform
  • Established ourselves as multi-state emergency responder to provide any-time maintenance and/or repair services

Outcome

  • Have served as primary scheduled and unscheduled maintenance service provider, as well as design/build contractor is support of all remote site for last 20+ years
  • Custom built an asset management platform called Data Center Maintenance Management System (DCMMS) designed to track equipment and maintenance history for all sites

PTS Projects

Our primary markets include:

  • Manufacturing and Industrial Facilities
  • Energy Environmental Programs
  • Infrastructure
  • Technology
  • Office / Corporate Headquarters
  • Government / Public Facilities
  • Financial Services
  • Mission-Critical / Data Center
  • Sustainable Design
  • Laboratory
  • Healthcare
  • Hospitality / Hotel
  • Educational
  • Interiors
  • Historic Retrofit / Renovation
  • Resort / Gaming
  • Residential Developments
  • Retail / Restaurant
  • Religious
  • Exhibitions / Recreation
  • Architectural Lighting Design
  • Special Projects
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PTS has an impressive track record for unique architectural and engineering designs. We specialize in all aspects of architectural as well as mechanical, electrical, and plumbing (MEP) and building services engineering for virtually every type of building or structure.

In addition, we specialize in vendor-neutral design of all systems and sub-systems for all building types.

Further, our architects and engineers thrive on challenge. We aspire to achieve the optimal solution for every project. We do this by using a combination of proven design and engineering principles, processes, experience, and innovative thinking.

PTS Design & Engineering Services

Contact PTS for your Next Project

You shouldn’t have to compromise when it comes to your facility. Our expert team assesses your unique needs, and then employs a proven plan that reduces the amount of support infrastructure you will need.

The result is higher efficiency, reduced complexity and better resiliency at lower cost… all at the same time.

Contact us for a quick chat to discuss PTS Design & Engineering services for commercial and industrial projects.

Contact PTS today:
(201) 337-3833
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Situation

  • Have two (2) aging edge data centers, some colocation, & some cloud
  • On-premises infrastructure needs have been shrinking
  • Increased risk of downtime to operations because of higher failure rates
  • Increased operational costs due to increased scheduled and unscheduled maintenance
  • Wasted and unused IT space

Resolution

  • Improved hybrid data center strategy leveraging previous investments
  • Designed and built new edge data center in the mixed-use facility using repurposed adjacent space
  • Refreshed the 18-floor IDF stack

Outcome

  • Updated the strategic plan for data center operations
  • New, reliable, resilient, primary edge data center in the mixed-use facility