Managed Hosting Services on Dedicated or Shared Infrastructure
Our Focus
PTS Managed Hosting offers cost reduction, the strategic benefits of IaaS, leverages the hosting provider's expertise, and avoids the potentially daunting task of moving on-premises IT to the cloud.
Managed hosting is an IT service that provides businesses with single- or multi-tenant leased infrastructure. The solution includes servers, software, storage, and networking, and could also include specialized services. The managed service provider handles the administration, management, and support. Resources can either be shared or dedicated, in which case the business receives the full performance capabilities of the leased infrastructure.

Single and Multi-Tenant Hosting for Optimal Performance and Uptime
Company IT infrastructure could be housed in a single data center (on-premise or offsite), or could be spread across multiple data centers. It may be maintained and operated by an internal IT Department, or the servicing might be outsourced.
Regardless of where the infrastructure resides, it needs to be managed, monitored, and optimized continuously in order to reliably deliver the level of service businesses require in order to remain competitive. To maximize the ROI of your IT infrastructure, you need the experience and technical expertise of and Managed Hosting Provider like PTS.
We Provide you with a Team of Experts to Run your Infrastructure
Our goal is for your experience with us to be exemplary, with enhanced performance, control and security that is ideal for mission-critical and I/O-intensive applications, all backed by 24x7x365 support.
Managed IT Service Tiers Pricing and Features
Red
NO SLA - BEST EFFORTMonth-to-Month Pricing
Contact Us for Contract Pricing
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Remote End-to-End User and PC Support
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9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
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24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
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24x7x365 Network Monitoring
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Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
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Disaster Recovery /
Business Continuity Support
White
SLA's without monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
-
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
-
Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Blue
SLA's with monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
+ Active Directory -
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
MRC $65 per Network
or Site +$20 per Node -
Virtual/Physical Server Support
MRC $325 per Physical Server
MRC $162 per Virtual Server -
Antivirus/Malware/Patches
Protection for PCs + Servers -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Available
Let PTS Manage your IT
We design, implement and manage client IT environments that result in flawless user experiences, are aligned with their business’ strategy, undergo continuous process improvements and result in predictable costs.
PTS also offers support on many cloud-based services that will allow you to shift your IT resources more towards innovation, than routine maintenance.
Contact PTS’ IT Service Teams on (201) 644-9699 or Complete this Form: