Managing IT From the Top Down
Our Focus
We ensure your business follows IT compliance regulations, and will help focus on those regulations relevant to your organization
The Cost of Non-Compliance Can be High
Businesses are forced to address the rapidly changing requirements of present-day IT Compliance. Many organizations implement strategies by addressing everything from infrastructure to software platforms, and all points in-between, to stay current in today’s business landscape.
Any IT compliance solution MUST be adaptable to not only accommodate the ever-changing regulation updates, but must allow for continuous internal investigation, education, and transparency, while also effectively managing any non-compliance issues that may arise.
PTS can provide support in the following areas to ensure your enterprise remains compliant:
- Operational Risk Management (ORM)Â
- IT Risk Management
- IT Vendor Risk Management
- Business Continuity Management Planning (BCM)
- Audit Management
- Corporate Compliance and Oversight
- Enterprise Legal Management
Managed IT Service Tiers Pricing and Features
Red
NO SLA - BEST EFFORTMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
-
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
-
Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
White
SLA's without monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
-
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
-
Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Blue
SLA's with monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
+ Active Directory -
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
MRC $65 per Network
or Site +$20 per Node -
Virtual/Physical Server Support
MRC $325 per Physical Server
MRC $162 per Virtual Server -
Antivirus/Malware/Patches
Protection for PCs + Servers -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Available
Let PTS Manage your IT
We design, implement and manage client IT environments that result in flawless user experiences, are aligned with their business’ strategy, undergo continuous process improvements and result in predictable costs.
PTS also offers support on many cloud-based services that will allow you to shift your IT resources more towards innovation, than routine maintenance.
Contact PTS’ IT Service Teams on (201) 644-9699 or Complete this Form:
