Managed IT Services

Remote End-to-End User and PC Support
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays)
4 Hours per Month Onsite Support
(Scheduled in Advance)
Remote Moves/Adds/Changes/Deletions
+ Active Directory
24x7x365 Remote User Support
SLA Mean Time to Respond
(Email/Phone)
SLA Mean Time to Repair
(Remote)
SLA Mean Time to Restore
(On-site)
SLA Monitoring/Service Credits
24x7x365 Network Monitoring

MRC $65 per Network
or Site +$20 per Node
Virtual/Physical Server Support

MRC $325 per Physical Server
MRC $162 per Virtual Server
Antivirus/Malware/Patches
Protection for PCs + Servers
Server Patch Management
Disaster Recovery /
Business Continuity Support

Available

Secure +

Let PTS Manage your IT

We design, implement and manage client IT environments that result in flawless user experiences, are aligned with their business’ strategy, undergo continuous process improvements and result in predictable costs.

PTS also offers support on many cloud-based services that will allow you to shift your IT resources more towards innovation, than routine maintenance.

Contact PTS’ IT Service Teams on (201) 644-9699 or Complete this Form:

PTS is the company you can rely on to ensure your business remains competitive and your people stay productive by allowing us to implement, monitor and maintain IT and Workplace Technologies that just works.

Data Backup, Disaster Recovery & Business Continuity – Keep your business online all the time, despite accidents or unkind acts of Mother Nature.
Cutting-Edge Cybersecurity Solutions – We will assess your systems’ potential vulnerabilities, shore up any weaknesses, and ensure your data are safe.
Workplace Technologies & Services – We keep your people productive by offering these workplace technologies: A/V, video conferencing, data cabling, wireless, digital signage, access control, video surveillance and PoE LED Lighting.
Windows / Chrome OS / Apple / Mac Support – Whichever operating system you prefer, we have experts for all of them.
Managed IT – PTS can take care of all the updates, upgrades, patching, troubleshooting and maintenance for you. We’ll take your IT worries off your plate, free up your time, and keep your IT running optimally.
Office 365 – Office 365 isn’t just for the office anymore! Mobile applications give you equal collaborative functionality in the office or the field.
Business Communications – We offer leading solutions for internet-based business telephone systems. No more high costs nor limitations of landlines.
Cloud Services – PTS will help you leverage your cloud assets and expenditures, and ensure cloud is working for you, and that your data is safe.
IT Infrastructure Design & Installation – We can replace or add to your existing IT infrastructure, or we can even overhaul your entire network.

Managing IT from the Top Down

Our Focus

Advisory services to guide you toward data-driven decisions that align your IT with your business goals

Flexible Managed IT Solutions with TechnologyExpertise, Reliability, and Dedicated Customer Service

Managed IT Service Tiers Pricing and Features

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White

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Let PTS Manage your IT

Managed IT Services

Flexible Managed IT Solutions with Technology
Expertise, Reliability, and Dedicated Customer Service