Managing IT from the Top Down

Our Focus

Advisory services to guide you toward data-driven decisions that align your IT with your business goals

vCIO
Advisory Services

PTS can act as your Virtual CIO to manage
your IT and drive bottom-line revenue

Cybersecurity
Solutions

We offer real-time protection against
today’s advanced cyber criminals

Managed
Hosting

Optimized Single- or Multi-Tenant Hosting
on Dedicated or Shared Infrastructure.

Infrastructure
Support

We can manage your server
infrastructure and applications

7x24x365
NOC-Based Monitoring

Network and Server Infrastructure
support services

Help Desk /
Desktop Support

Leverage our helpdesk to
extend your IT teams' reach

Desktop-as-a-Service

A virtual desktop experience
for all users in your organization

IT Compliance

PTS can provide the necessary support to
ensure your enterprise remains compliant

IT Staffing

PTS can provide you with
the IT resources you need

Flexible Managed IT Solutions with Technology
Expertise, Reliability, and Dedicated Customer Service

Managed IT Service Teams
Managed IT Service Teams Industries Served
Industries Served by PTS' IT Managed Service Teams

Managed IT Service Tiers Pricing and Features

Red

NO SLA - BEST EFFORT
$ 125 Per User (MRC)
 
Month-to-Month Pricing
Contact Us for Contract Pricing
  • Remote End-to-End User and PC Support
  • 9am-5pm (Normal Business Hours)
    Mon-Fri (Excluding Holidays)
  • 4 Hours per Month Onsite Support
    (Scheduled in Advance)
  • Remote Moves/Adds/Changes/Deletions
     
  • 24x7x365 Remote User Support
  • SLA Mean Time to Respond
    (Email/Phone)
  • SLA Mean Time to Repair
    (Remote)
  • SLA Mean Time to Restore
    (On-site)
  • SLA Monitoring/Service Credits
  • 24x7x365 Network Monitoring
     
     
     
  • Virtual/Physical Server Support
     
     
     
  • Antivirus/Malware/Patches
    Protection for PCs
  • Server Patch Management
  • Disaster Recovery /
    Business Continuity Support
     
     
     
BASIC

White

SLA's without monitoring
$ 165 Per User (MRC)
 
Month-to-Month Pricing
Contact Us for Contract Pricing
  • Remote End-to-End User and PC Support
  • 9am-5pm (Normal Business Hours)
    Mon-Fri (Excluding Holidays)
  • 4 Hours per Month Onsite Support
    (Scheduled in Advance)
  • Remote Moves/Adds/Changes/Deletions
     
  • 24x7x365 Remote User Support
  • SLA Mean Time to Respond
    (Email/Phone)
  • SLA Mean Time to Repair
    (Remote)
  • SLA Mean Time to Restore
    (On-site)
  • SLA Monitoring/Service Credits
  • 24x7x365 Network Monitoring
     
     
     
  • Virtual/Physical Server Support
     
     
     
  • Antivirus/Malware/Patches
    Protection for PCs
  • Server Patch Management
  • Disaster Recovery /
    Business Continuity Support
     
     
     
Secure

Blue

SLA's with monitoring
$ 225 Per User (MRC)
 
Month-to-Month Pricing
Contact Us for Contract Pricing
  • Remote End-to-End User and PC Support
  • 9am-5pm (Normal Business Hours)
    Mon-Fri (Excluding Holidays)
  • 4 Hours per Month Onsite Support
    (Scheduled in Advance)
  • Remote Moves/Adds/Changes/Deletions
    + Active Directory
  • 24x7x365 Remote User Support
  • SLA Mean Time to Respond
    (Email/Phone)
  • SLA Mean Time to Repair
    (Remote)
  • SLA Mean Time to Restore
    (On-site)
  • SLA Monitoring/Service Credits
  • 24x7x365 Network Monitoring
     
    MRC $65 per Network
    or Site +$20 per Node
  • Virtual/Physical Server Support
     
    MRC $325 per Physical Server
    MRC $162 per Virtual Server
  • Antivirus/Malware/Patches
    Protection for PCs + Servers
  • Server Patch Management
  • Disaster Recovery /
    Business Continuity Support
     
    Available
     
Secure +

Let PTS Manage your IT

We design, implement and manage client IT environments that result in flawless user experiences, are aligned with their business’ strategy, undergo continuous process improvements and result in predictable costs.

PTS also offers support on many cloud-based services that will allow you to shift your IT resources more towards innovation, than routine maintenance.

Contact PTS’ IT Service Teams on (201) 644-9699 or Complete this Form:

Managed IT Services

PTS is the company you can rely on to ensure your business remains competitive and your people stay productive by allowing us to implement, monitor and maintain IT and Workplace Technologies that just works.
  • Data Backup, Disaster Recovery & Business Continuity – Keep your business online all the time, despite accidents or unkind acts of Mother Nature.
  • Cutting-Edge Cybersecurity Solutions – We will assess your systems’ potential vulnerabilities, shore up any weaknesses, and ensure your data are safe.
  • Workplace Technologies & Services – We keep your people productive by offering these workplace technologies: A/V, video conferencing, data cabling, wireless, digital signage, access control, video surveillance and PoE LED Lighting.
  • Windows / Chrome OS / Apple / Mac Support – Whichever operating system you prefer, we have experts for all of them.
  • Managed IT – PTS can take care of all the updates, upgrades, patching, troubleshooting and maintenance for you. We’ll take your IT worries off your plate, free up your time, and keep your IT running optimally.
  • Office 365 – Office 365 isn’t just for the office anymore! Mobile applications give you equal collaborative functionality in the office or the field.
  • Business Communications – We offer leading solutions for internet-based business telephone systems. No more high costs nor limitations of landlines.
  • Cloud Services – PTS will help you leverage your cloud assets and expenditures, and ensure cloud is working for you, and that your data is safe.
  • IT Infrastructure Design & Installation – We can replace or add to your existing IT infrastructure, or we can even overhaul your entire network.