Managing IT from the Top Down
Our Focus
Advisory services to guide you toward data-driven decisions that align your IT with your business goals
vCIO
Advisory Services
PTS can act as your Virtual CIO to manage
your IT and drive bottom-line revenue
Cybersecurity
Solutions
We offer real-time protection against
today’s advanced cyber criminals
Managed
Hosting
Optimized Single- or Multi-Tenant Hosting
on Dedicated or Shared Infrastructure.
Infrastructure
Support
We can manage your server
infrastructure and applications
7x24x365
NOC-Based Monitoring
Network and Server Infrastructure
support services
Help Desk /
Desktop Support
Leverage our helpdesk to
extend your IT teams' reach
Desktop-as-a-Service
A virtual desktop experience
for all users in your organization
IT Compliance
PTS can provide the necessary support to
ensure your enterprise remains compliant
IT Staffing
PTS can provide you with
the IT resources you need
Flexible Managed IT Solutions with Technology
Expertise, Reliability, and Dedicated Customer Service


Managed IT Service Tiers Pricing and Features
Red
NO SLA - BEST EFFORTMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
-
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
-
Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
White
SLA's without monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
-
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
-
Virtual/Physical Server Support
-
Antivirus/Malware/Patches
Protection for PCs -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Blue
SLA's with monitoringMonth-to-Month Pricing
Contact Us for Contract Pricing
-
Remote End-to-End User and PC Support
-
9am-5pm (Normal Business Hours)
Mon-Fri (Excluding Holidays) -
4 Hours per Month Onsite Support
(Scheduled in Advance) -
Remote Moves/Adds/Changes/Deletions
+ Active Directory -
24x7x365 Remote User Support
-
SLA Mean Time to Respond
(Email/Phone) -
SLA Mean Time to Repair
(Remote) -
SLA Mean Time to Restore
(On-site) -
SLA Monitoring/Service Credits
-
24x7x365 Network Monitoring
MRC $65 per Network
or Site +$20 per Node -
Virtual/Physical Server Support
MRC $325 per Physical Server
MRC $162 per Virtual Server -
Antivirus/Malware/Patches
Protection for PCs + Servers -
Server Patch Management
-
Disaster Recovery /
Business Continuity Support
Available
Let PTS Manage your IT
We design, implement and manage client IT environments that result in flawless user experiences, are aligned with their business’ strategy, undergo continuous process improvements and result in predictable costs.
PTS also offers support on many cloud-based services that will allow you to shift your IT resources more towards innovation, than routine maintenance.
Contact PTS’ IT Service Teams on (201) 644-9699 or Complete this Form:
Managed IT Services
- Data Backup, Disaster Recovery & Business Continuity – Keep your business online all the time, despite accidents or unkind acts of Mother Nature.
- Cutting-Edge Cybersecurity Solutions – We will assess your systems’ potential vulnerabilities, shore up any weaknesses, and ensure your data are safe.
- Workplace Technologies & Services – We keep your people productive by offering these workplace technologies: A/V, video conferencing, data cabling, wireless, digital signage, access control, video surveillance and PoE LED Lighting.
- Windows / Chrome OS / Apple / Mac Support – Whichever operating system you prefer, we have experts for all of them.
- Managed IT – PTS can take care of all the updates, upgrades, patching, troubleshooting and maintenance for you. We’ll take your IT worries off your plate, free up your time, and keep your IT running optimally.
- Office 365 – Office 365 isn’t just for the office anymore! Mobile applications give you equal collaborative functionality in the office or the field.
- Business Communications – We offer leading solutions for internet-based business telephone systems. No more high costs nor limitations of landlines.
- Cloud Services – PTS will help you leverage your cloud assets and expenditures, and ensure cloud is working for you, and that your data is safe.
- IT Infrastructure Design & Installation – We can replace or add to your existing IT infrastructure, or we can even overhaul your entire network.