Computer Room Management - PTS Data Center Solutions

Data Centers from Edge to Cloud

Our Focus

PTS’ Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure

Computer Room Management activities have increased as these facilities become more sophisticated with more large-scale deployments of facilities infrastructure devices and IT network equipment. Deployment densities, power densities, cooling requirements, and other facility supporting infrastructure as well as IT infrastructure requirements impact the ability for facility and IT operational managers to effectively control and maintain the computer room.

As Computer Room Management becomes a more complex and challenging problem, manufacturers of computer room management software have released improved solutions which can, in certain instances, integrate with building management systems. These comprehensive management solutions fall into a variety of categories including:

Asset Management. Provide database tracking of IT and/or support (facility) infrastructure assets which may or may not include auto discovery and change management
Asset Location Management. Provide automated physical location tracking of IT and/or support (facility) infrastructure assets.
Real-Time Monitoring. Provide hardware and/or software for automated real-time data capture of temperature, humidity, power, security, leak detection, camera surveillance, etc.
Energy Management. Provide automated real-time data analysis of energy usage for IT and/or supporting infrastructure resulting in PUE trending.
Capacity Planning. Provide real-time data analysis for space, power, and cooling capacity planning.
Optimization Management. Provide IT performance versus available resource analysis.
Documentation Management. Provide online document retention, management, and control.
Computational Fluid Dynamic (CFD) Modeling. Provide dynamic airflow and temperature modeling for predictive analysis of cooling systems performance.
Maintenance Management. Provide maintenance management including scheduling, service history, entitlement tracking, cost analysis, etc.
Power Connectivity Management. Provide power connectivity management in device hierarchical manner.
Data Connectivity Management. Provide data connectivity management in device hierarchical manner.

PTS’s DCMMS solution tracks infrastructure maintenance schedules, provides operators with necessary activities to maintain devices, keeps track of assets, spare parts, and work orders related to maintenance. Once work orders related to preventive maintenance are completed, they can be reviewed for accuracy by service management and accessed during follow-on preventive maintenance schedules. Ultimately, computer room managers can avoid unnecessary downtime by adhering to best practices and manufacturer recommended preventive maintenance schedules

The DCMMS solution provides a solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.

FEATURES	BENEFITS
Complete maintenance solution for all data center and support infrastructure	Provides a first-of-its-kind maintenance management solution for data center and support infrastructure
Single repository of all maintenance activities by data center asset including both IT and facility infrastructure	Cost effective solution to maintain or track IT and facility assets in the data center
Track service history for all managed assets	Retain a complete service history by device
Loaded with pre-defined service tasks for data center infrastructure	Easily set up and deploy a data center maintenance plan; Provides a complete & integrated solution for operational maintenance of a data center
Provides complete maintenance profiles for all major support infrastructure in the data center	No need to research required maintenance cycles, parts and service needs for products, the system provides this intrinsically; significantly reduce time to establish maintenance schedules for all support infrastructure products
Create and track work orders with defined scopes-of-work	Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Track all device entitlements including warranty and service contracts	Prevent lapses in warranty and/or on-site service coverage
Calendar view	Visually organize service tasks, work orders, and maintenance resources via a calendar view
Maintain all site and device specific documentation	Provides a portfolio maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Extensive and automated reporting to allow tracking of maintenance and costs	Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance
Available as a client/server application or a PTS-hosted solution	Provides purchaser choice of capital versus expense for accounting purposes; don’t have to tie up your IT infrastructure for deployment
Ability to tie into real-time monitoring systems to provide condition-based maintenance (future release)	Active maintenance of assets; seamless integration with already deployed real-time monitoring systems
Able to interface with asset management systems to load existing data into the system quickly prior to launch (Future)	Easily set up and deploy system

Let PTS Help you Manage your Data Center

You shouldn’t have to compromise when it comes to your data center. Our expert team assesses your unique needs, and then employs a proven data center plan that reduces the amount of support infrastructure you will need. The result is higher efficiency, reduced complexity and better resiliency at lower cost… all at the same time.

Reach out to us to discuss how a smarter approach for your data center can save you money.