Data Centers from Edge to Cloud

Our Focus

PTS’ Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure

Computer Room Maintenance is an important element to maintain IT network up-time. Because each room is unique, it is critical to develop a custom computer room maintenance program. To build a custom program, PTS performs a series of initiatives: computer room site surveys, assessments, and maintenance planning to verify a full range of environmental, air conditioning, electrical support, generators, and UPS systems support related to overall maintenance.

In addition to developing custom computer room maintenance programs, PTS can provide daily, weekly, and monthly maintenance on behalf of clients. To facilitate ongoing computer room maintenance, PTS leverages its Data Center Maintenance Management Software Solution (DCMMS).

PTS Data Center Maintenance Management Software Solution (DCMMS) provides IT and Facility managers with the ability to schedule and track preventive computer room maintenance on data center infrastructure, create work orders and keep track of assets and spare parts required for maintenance. It also provides a number of reports to allow you to track costs and system downtime due to maintenance activities. The software provides a complete & integrated managed solution for operational maintenance for the data center and its support infrastructure.

DCMMS allows service management personnel to create work orders which access and leverage manufacturer recommended service schedules, parts, tasks, and time to complete. After the technician completes the work order, it can be reviewed and approved at the summary level by management personnel and tracked as history for specific assets.

The DCMMS solution provides a solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.

Data Center Project Process Data Center Consulting Data Center Design and Engineering Data Center Products Data Center Construction Data Center Commissioning Data Center Implementation Data Center Monitoring and Control Data Center Operations and Maintenance
FEATURES BENEFITS
Complete maintenance solution for all data center and support infrastructure Provides a first-of-its-kind maintenance management solution for data center and support infrastructure
Single repository of all maintenance activities by data center asset including both IT and facility infrastructure Cost effective solution to maintain or track IT and facility assets in the data center
Track service history for all managed assets Retain a complete service history by device
Loaded with pre-defined service tasks for data center infrastructure Easily set up and deploy a data center maintenance plan; Provides a complete & integrated solution for operational maintenance of a data center
Provides complete maintenance profiles for all major support infrastructure in the data center No need to research required maintenance cycles, parts and service needs for products, the system provides this intrinsically; significantly reduce time to establish maintenance schedules for all support infrastructure products
Create and track work orders with defined scopes-of-work Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Track all device entitlements including warranty and service contracts Prevent lapses in warranty and/or on-site service coverage
Calendar view Visually organize service tasks, work orders, and maintenance resources via a calendar view
Maintain all site and device specific documentation Provides a portfolio maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Extensive and automated reporting to allow tracking of maintenance and costs Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance
Available as a client/server application or a PTS-hosted solution Provides purchaser choice of capital versus expense for accounting purposes; don’t have to tie up your IT infrastructure for deployment
Ability to tie into real-time monitoring systems to provide condition-based maintenance (future release) Active maintenance of assets; seamless integration with already deployed real-time monitoring systems
Able to interface with asset management systems to load existing data into the system quickly prior to launch (Future) Easily set up and deploy system

Let PTS Help you Manage your Data Center

You shouldn’t have to compromise when it comes to your data center. Our expert team assesses your unique needs, and then employs a proven data center plan that reduces the amount of support infrastructure you will need. The result is higher efficiency, reduced complexity and better resiliency at lower cost… all at the same time.

Reach out to us to discuss how a smarter approach for your data center can save you money.

Contact PTS Today:
(201) 337-3833

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