Don’t grab a broom and dustpan just yet. While it’s good to clean both houses and data centers on a regular basis, that’s where most of the similarities end. Cleaning a data center is a delicate process that requires the services of highly-trained professionals who know how to safely handle mission critical equipment.
- Check the company’s references. In addition to the quality of the service, you want to make sure the company has experience dealing with facilities that are similar to your own.
- Makes sure the company is insured for damages caused during the cleaning process. If an accident occurs, are you protected?
- Evaluate the experience and training of the cleaning crew. For instance, are they trained to provide services per the requirements of International Standard ISO 14644?
- Review the company’s cleaning methods to see if they use HEPA filtration vacuums and chemicals that are safe for use with electronics systems.
- Be clear about your expectations for the service and establish parameters for cleaning. Will the technicians move equipment? Will they clean the sub-floor or above each rack? Are certain areas off-limits? What’s included in the service?
- Look for a cleaning service that offers availability that meets your needs. In addition to yearly cleanings, will they be available for daily maintenance activities or in the event of an emergency?