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PTS Career Opportunities
PTS is always on the look for career minded persons with the same integrity, values and work ethic that are at the heart of PTS's guiding principles. If you are interested in pursuing a career in the data center solution industry, please give us a call at 1-866-PTS-DCS1 (866-787-3271).
PTS Data Center
Solutions is a recognized leader in data center and computer
room design. We work directly with building owners, business
owners, or as consultants to other design professionals in
surveying, assessing, planning, engineering, designing,
constructing, commissioning, maintaining, and monitoring
tenant space computer rooms and enterprise data center
buildings.
Established in
1998, PTS employs industry best practices in integrating prove,
'best-of-breed', critical infrastructure technologies that
result in always available, scalable, redundant, fault-tolerant,
manageable, and maintainable mission critical environments.
Currently we have the listed positions available. If you're interested in applying, please e-mail your resume to careers@ptsdcs.com or call us at
1-866-PTS-DCS1 (866-787-3271).
Facility Solutions Group (FSG)
Information Technology Solutions Group (ITSG)
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Architect (Data Center Emphasis)
PTS Data Center Solutions is a
recognized leader in data center and computer room design.
We work directly with building owners, business owners, or as
consultants to other design professionals in surveying,
assessing, planning, engineering, designing, constructing,
commissioning, maintaining, and monitoring tenant space computer
rooms and enterprise data center buildings.
Established in 1998, PTS employs
industry best practices in integrating prove, ‘best-of-breed’,
critical infrastructure technologies that result in always
available, scalable, redundant, fault-tolerant, manageable, and
maintainable mission critical environments.
Profile
| Position: |
Architect (Data Center Design Emphasis) |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$70,000 to $100,000 |
| Industry: |
Architecture |
| Job Type: |
Architect |
| Required Experience: |
2 years minimum with data center experience |
Job Description
PTS is seeking to fill our open
position for an Architect immediately. The Architect will
be a part of the design and engineering department in our
Franklin Lakes, New Jersey office.
The Architect will be a part of the
team dedicated to the design and construction of data center,
computer room, and other mission critical projects. The
Architect will be responsible for data center project management
and design services from concept through commissioning including
planning, programming, criteria development, load growth models,
capacity planning, support infrastructure analysis, and
recommendations, as well as design and specifications. Daily
tasks will include conducting field site surveys, systems
assessments, creating of CAD-based plans, schematics, and
coordinated construction documents, equipment selection, load
calculations, process diagrams, systems narratives, owner’s
representation, project management, commissioning planning &
execution, and creating specifications documents.
Qualifications
- Licensed architect in NY/NJ preferred
- Expert understanding of facility
design and construction requirements for data
center, computer room, and other mission
critical environments from site selection to
concept through commissioning
- Possess a strong awareness of current
and emerging industry standards, vendors, and
technologies as they relate to the data center
facility and support infrastructure industry
- Display an in-depth knowledge of data
center support infrastructure systems including,
electrical, mechanical, fire protection,
security, and monitoring, as well as a basic
understanding of IT infrastructure and systems
- Display an in-depth knowledge of data
center layout and function across all levels of
client required load, availability, and
deployment density including basic protection,
redundant operation, concurrently maintainable,
and fault tolerant operation
- Expertise in AutoCAD (version 2005 or
better), MS Word, and MS Excel, as well as
design and calculation software
- Ability to coordinate with clients,
engineers, architects, contractors, and
consultants to analyze data center requirements
& develop designs for both new and retrofit data
center and computer room projects
- Ability to coordinate with design and
engineering resources to develop program
requirements and project estimates for both new
and retrofit data center & computer room
projects
- Possess strong record keeping skills
as well as a good sense of coordination and
follow through
- Mastered reading and interpreting
drawings and design documents
- Possess detailed knowledge of
specifications
- Excellent verbal and writing skills
- Have solid knowledge of codes and
standards for his/her trade
- Have knowledge of ROM (Rough Order of
Magnitude) construction costs
- Able to work in the United States
Responsibilities
- Provide data center layout and
functional design including planning,
programming, criteria development, load growth
models, capacity planning, support
infrastructure reliability analysis, as well as
recommendations
- Provide data center owner’s
representation, program management, project
management, and/or design services from concept
through commissioning including:
- Responsible for multiple
concurrent projects through all phases;
including, but not limited to, requirements
gathering, design development, construction, and
commissioning
- Develop operating
standards and procedures for new and existing
data center support infrastructure
- Lead regularly scheduled
meeting to review status of all data center
projects and discuss general and project issues
- Manage new product
evaluations and engineering evaluations of
existing spaces
- Conduct field site surveys, provide systems
assessments, create CAD-based plans, schematics,
and coordinated construction documents including
specifications, provide equipment selection,
load calculations, process diagrams, systems
narratives, and commissioning planning &
execution
- Provide peer reviews, value
engineering studies, alternative approach
evaluations, and cost-benefit analysis, as well
as feasibility studies and continual operation
risk reviews
- Support new business development by
identifying resource requirements, proposing
manpower requirements, and assist in write
design scopes for client project proposals and
presentations
- Support marketing by assisting in the
development of ‘White Papers’, blog posts, case
studies, and services definition for brochures
and advertising collateral
- Effectively and personably be able to
organize others supporting your efforts
- Handle multiple projects at one time
while maintaining client satisfaction
- Perform all work with minimal
supervision and coordinate with a quality
assurance/quality control supervisory team
- Interface with clients and attend
meeting regularly
- Apply skills to produce drawings
consistent with client requirements, code
compliance, and PTS’ standards
- Master company’s drawing organization
format and drawing standards
- Conduct due diligence reports under
supervision of Management and comply with group
and company standards and procedure
- Communicate design concepts via
sketches and renderings
- Conduct field visits and write field
observation reports
- Estimate construction costs and
evaluate feasibility of construction
- Able to work overtime to meet project
deadlines
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Sr. Mechanical Design Engineer (Data Center Design Emphasis)
PTS Data Center Solutions is a recognized
leader in data center and computer room design. We work directly
with building owners, business owners, or as consultants to
other design professionals in surveying, assessing, planning,
engineering, designing, constructing, commissioning,
maintaining, and monitoring tenant space computer rooms and
enterprise data center buildings.
Established in 1998, PTS employs industry
best practices in integrating prove, ‘best-of-breed’, critical
infrastructure technologies that result in always available,
scalable, redundant, fault-tolerant, manageable, and
maintainable mission critical environments.
Profile
| Position: |
Sr. Mechanical Design Engineer |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$80,000 to $120,000 |
| Industry: |
Engineering Services |
| Job Type: |
Mechanical Engineer / HVAC Designer / CRAC Designer / Design Engineer |
| Required Experience: |
2 years minimum with data center experience |
Job Description
PTS is seeking to fill our open position for
a Sr. Mechanical Design Engineer immediately. The Sr. Mechanical
Design Engineer will be a part of the design and engineering
department in our Franklin Lakes, New Jersey office.
The Sr. Mechanical Design Engineer will lead
the mechanical design team in the design and specification of
mechanical systems for data center, computer room, and other
mission critical projects. The Sr. Mechanical Design Engineer
will be responsible for the design and engineering of computer
room air conditioner (CRAC) systems, air distribution systems,
HVAC systems, heat rejection systems including air, glycol, and
water based systems as well as related piping. Daily tasks will
include conducting field site surveys, systems assessments,
creating of CAD-based plans, schematics, and coordinated
construction documents, equipment selection, load calculations,
control diagrams, systems narratives, commissioning planning &
execution, and specifications documents.
Qualifications
- BS or MS degree in Mechanical Engineering
- Understanding of cooling system design and
construction requirements for data center, computer room, and
other mission critical environments from concept through
commissioning
- Possess a strong awareness of current and emerging
industry standards, vendors, and technologies as they relate to
the data center cooling infrastructure industry
- Display an in-depth knowledge of data center cooling
systems including, computer room air conditioner (CRAC) systems,
air distribution systems, HVAC systems, heat rejection systems
including air, glycol, and water based systems as well as
related piping and controls
- Display an in-depth knowledge of data center cooling
configurations across all levels of client required availability
and load density including perimeter, in-row, rack-based,
roof-top, and hybrid approaches for non-redundant, redundant,
concurrently maintainable, and fault tolerant designs
- Expertise in AutoCAD (version 2005 or better), MS
Word, and MS Excel, as well as design and calculation software
- Ability to coordinate with clients, engineers,
architects, contractors, and consultants to analyze mechanical
requirements & develop designs for both new and retrofit data
center and computer room projects
- Ability to coordinate with design and engineering
resources to develop program requirements and project estimates
for both new and retrofit data center & computer room projects
- Possess strong record keeping skills as well as a good
sense of coordination and follow through
- Mastered reading and interpreting mechanical,
electrical, and plumbing drawings and design documents
- Possess detailed knowledge of specifications
- Excellent verbal and writing skills
- Have solid knowledge of codes and standards for
his/her trade
- Have knowledge of ROM (Rough Order of Magnitude)
construction costs
- Able to work in the United States
Responsibilities
- Design and engineer data center projects, prepare
reports and specifications, and provide a very high level of
technical leadership
- Planning, engineering, and designing CRAC, HVAC,
plumbing, and fire protection systems
- Perform calculations, equipment selection, equipment
specification, system design, system layout, field
investigation, and construction administration
- Extensive project management activities:
- Responsible for multiple concurrent projects through all phases;
including, but not limited to, requirements gathering, design
development, construction, and commissioning
- Develop operating standards
and procedures for new and
existing data center mechanical
support infrastructure
- Lead regularly scheduled meeting to review status of all data
center projects and discuss general and project issues
- Manage new product evaluations and engineering evaluations of
existing spaces
- Support new business development by identifying
resource requirements, proposing manpower requirements, and
assist in write design scopes for client project proposals and
presentations
- Support marketing by assisting in the development of
‘White Papers’, blog posts, case studies, and services
definition for brochures and advertising collateral
- Effectively and personably be able to organize others
supporting your efforts
- Handle multiple projects at one time while maintaining
client satisfaction
- Perform all work with minimal supervision and
coordinate with a quality assurance/quality control supervisory
team
- Interface with clients and attend meeting regularly
- Apply skills to produce drawings consistent with
client requirements, code compliance, and PTS’ standards
- Master company’s drawing organization format and
drawing standards
- Conduct due diligence reports under supervision of the
Engineer Manager and will comply with group and company
standards and procedure
- Communicate design concepts via sketches and
renderings
- Conduct field visits and write field observation
reports
- Plan and conduct field commissioning of mechanical
systems
- Estimate construction costs and evaluate feasibility
of construction
- Able to work overtime to meet project deadlines
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Electrical Design Engineer (Data Center Design Emphasis)
PTS Data Center Solutions is a recognized
leader in data center and computer room design. We work
directly with building owners, business owners, or as
consultants to other design professionals in surveying,
assessing, planning, engineering, designing, constructing,
commissioning, maintaining, and monitoring tenant space computer
rooms and enterprise data center buildings.
Established in 1998, PTS employs industry
best practices in integrating prove, ‘best-of-breed’, critical
infrastructure technologies that result in always available,
scalable, redundant, fault-tolerant, manageable, and
maintainable mission critical environments.
Profile
| Position: |
Electrical Design Engineer |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$60,000 to $90,000 |
| Industry: |
Electrical Engineering |
| Job Type: |
Electrical Design Engineer |
| Required Experience: |
2 years minimum with data center experience |
Job Description
PTS is seeking to fill our open position for
an Electrical Design Engineer immediately. The Electrical
Design Engineer will be a part of the engineering department in
our Franklin Lakes, New Jersey office.
The Electrical Design Engineer will be a
part of the design and engineering team dedicated to the design
and specification of electrical systems for data center,
computer room, and other mission critical projects. The
Electrical Design Engineer will be responsible for the design
and engineering of utility systems, service entrance and
distribution switchgear, emergency power systems and their
related transfer systems, UPS, PDU, lighting, and low-voltage
controls, as well as all related conduit, wire, and details.
Daily tasks will include conducting field site surveys, systems
assessments, creating of CAD-based plans, schematics, and
coordinated construction documents, equipment selection, load
calculations, control diagrams, systems narratives,
commissioning planning & execution, and creating specifications
documents.
Qualifications
- BS or MS degree in Electrical Engineering
- Understanding of electrical system design and
construction requirements for data center, computer room, and
other mission critical environments from concept through
commissioning
- Possess a strong awareness of current and emerging
industry standards, vendors, and technologies as they relate to
the data center electrical infrastructure industry
- Display an in-depth knowledge of data center
electrical systems including, utility systems, service entrance
and distribution switchgear, emergency power systems and their
related transfer systems, UPS, PDU, lighting, and low-voltage
controls, as well as all related conduit, wire, and details for
both medium and low voltage applications
- Display an in-depth knowledge of data center power
protection and distribution configurations across all levels of
client required availability including basic protection,
redundant operation, concurrently maintainable, and fault
tolerant operation
- Proficiency in AutoCAD (version 2005 or better), MS
Word, and MS Excel, as well as design and calculation software
- Ability to coordinate with clients, engineers,
architects, contractors, and consultants to analyze electrical
requirements & develop designs for both new and retrofit data
center and computer room projects
- Ability to coordinate with design and engineering
resources to develop program requirements and project estimates
for both new and retrofit data center & computer room projects
- Possess strong record keeping skills as well as a good
sense of coordination and follow through
- Mastered reading and interpreting electrical drawings
and design documents
- Possess detailed knowledge of specifications
- Excellent verbal and writing skills
- Have solid knowledge of codes and standards for
his/her trade
- Have knowledge of ROM (Rough Order of Magnitude)
construction costs
- Able to work in the United States
Responsibilities
- Design and engineer data center projects, prepare
reports and specifications, and provide a very high level of
technical leadership
- Planning, engineering, and designing medium and low
voltage electric systems
- Perform calculations, equipment selection, equipment
specification, system design, system layout, field
investigation, and construction administration
- Extensive project management activities:
- Responsible for multiple concurrent projects through all phases;
including, but not limited to, requirements gathering, design
development, construction, and commissioning
- Develop operating standards and procedures for new and existing
data center electrical support infrastructure
- Lead regularly scheduled meeting to review status of all data
center projects and discuss general and project issues
- Manage new product evaluations and engineering evaluations of
existing spaces
- Support new business development by identifying
resource requirements, proposing manpower requirements, and
assist in write design scopes for client project proposals and
presentations
- Support marketing by assisting in the development of
‘White Papers’, blog posts, case studies, and services
definition for brochures and advertising collateral
- Effectively and personably be able to organize others
supporting your efforts
- Handle multiple projects at one time while maintaining
client satisfaction
- Perform all work with minimal supervision and
coordinate with a quality assurance/quality control supervisory
team
- Interface with clients and attend meeting regularly
- Apply skills to produce drawings consistent with
client requirements, code compliance, and PTS’ standards
- Master company’s drawing organization format and
drawing standards
- Conduct due diligence reports under supervision of
Senior Engineer/Designer and will comply with group and company
standards and procedure
- Communicate design concepts via sketches and
renderings
- Conduct field visits and write field observation
reports
- Plan and conduct field commissioning of electrical
systems
- Estimate construction costs and evaluate feasibility
of construction
- Able to work overtime to meet project deadlines
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Data Center Structured Cabling Systems Designer
Profile
| Position: |
Data Center Structured Cabling Design |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$60,000 to $80,000 |
| Job Number: |
DCSCD0001011 |
| Industry: |
Consulting Services |
| Job Type: |
Data Cable Design / IT AutoCAD Design / RCDD |
| Required Experience: |
2 years minimum |
Job Description
PTS is seeking
to fill our open position for a Data Center Structured Cabling
Systems Designer immediately. The Structured Cabling Systems
Designer will work with Consulting & Engineering Services
Manager in the development of construction drawings and bid
specifications used in the procurement and installation of
telecommunications infrastructure.
The Structured Cabling
Systems Designer will be responsible for the design and
specification of telecommunications cable plants for technology
projects. Project types include both new buildings and retrofits
in virtually all market verticals including commercial,
education, government, health care, retail, and residential. The
Structured Cabling Systems Designer will be the primary project
manager responsible for collecting client requirements and
translating them into construction documents for implementation
by professional telecommunications contractors.
Qualifications
- Understanding of telecommunications structured cabling design and implementation requirements for data center, computer room, as well as other mission critical environments
- Possess a strong awareness of current and emerging industry standards including BICSI, IEEE, and TIA/EIA as well as vendors and technologies as they relate to the data center physical plant
- Registered communication distribution designer (RCDD) certification is preferred
- Display an in-depth knowledge of networking platforms as they directly impact cable infrastructure; including LAN, MAN, WAN,
& SAN environments, topologies, and hardware
- Demonstrate a strong knowledge of voice technology platforms as they directly affect cable infrastructure; including PBX, IPT, VoIP, and CENTREX based solutions
- Coordinate with engineers, architects, and consultants to analyze communications cabling requirements for data center retrofits, and develop designs for new fit-outs
- Coordinate with Information Technology resources to develop program requirements and project estimates for data center fit-outs, upgrades, and reconfiguration projects.
- Align with procurement to develop, level, and award RFPs
- Extensive exposure to project management activities:
- Responsible for multiple concurrent construction projects through all phases; including, but not limited to, requirements gathering, design development, and commissioning.
- Develop operating standards and procedures for existing and new Data Center spaces.
- Lead regularly scheduled meetings to review status of all data center projects and discuss general and project issues.
- Manage new product evaluations and engineering evaluations of existing spaces.
- Familiarity with blue prints and construction documentation
- Excellent verbal and written skills
- Ability to independently manage multiple projects
- Ability to work under pressure to meet deadlines
- An eye for detail and a strong commitment to quality
- Proficiency in AutoCAD (version 2005 or better), MS Word, and MS Excel
- RCDD certification a plus
Responsibilities
- Interface with clients, architects, engineers, and construction contractors
- Writing design outlines and compiling design criteria
- Running coordination meetings and taking detailed meeting minutes
- Preparation of cabling design drawing packages
- Writing CSI format specifications
- Review and approval of shop drawings and submittals
- Field coordination of cabling installation work
- Review and analysis of cable test results
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Data Center Facility Project Manager
Profile
| Position: |
Data Center Facility Project Manager |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$50,000 to $100,000 |
| Job Number: |
DCFPM0001030 |
| Industry: |
Services & Fulfillment |
| Job Type: |
Project Manager / Project Engineer |
| Required Experience: |
2-3 years minimum |
Job Description
PTS is seeking to fill our open position for a Data Center Facility Project
Manager immediately. The Data Center Facility Project Manager will work with
the Vice Presidents of Services & Fulfillment and Sales & Marketing to discover,
qualify, close, and fulfill data center & computer room consulting, design, engineering,
construction, and maintenance opportunities in the medium business space, nation-wide.
The Data Center Facility Project Manager will be responsible for providing pre-construction
through post-construction project management services for projects including the start-up
of new and/or the upgrade of existing data center and computer room facilities.
He/she will serve as the primary liaison between PTS and the client's IT
& facilities stakeholders
as well as the project's architects, engineers, and other consultants in establishing and delivering
on the project's scope, schedule, and budget requirements.
Qualifications
- An expert understanding of the facility systems involved in data center operations including systems such as electrical feeders, switchgear, transformers, generators, ATS/STS, UPS, PDU, chillers, pumps, air handling units, CRAC units, computer enclosures
/ racks, rack power distribution, physical security, fire suppression
& detection and data cabling
- An understanding of the IT systems involved in data center operations including network infrastructure, network security, servers
& storage, network operations centers, KVM & remote access and site monitoring
- Proven leadership ability and exceptional project management skills including the ability to coordinate PTS resources, client staff, A/E professionals, other consultants, and sub-contractors as well as prepare schedules to facilitate the on-time and on-budget close-out of projects
- Coordinate with clients and consultants to provide strategic planning, design, engineering, construction, and maintenance for projects including data center/ computer room new construction, expansion, and/or improvements
- Must excel at prospecting for new opportunities, qualifying business prospects, establishing working
relationships with client contacts and contractors, presenting PTS capabilities
& solutions,
preparing proposals & contracts that meet client requirements, reviewing purchase orders and
contracts for accuracy and managing all sales cycle activities required to close opportunities
- Coordinate with internal and external resources to develop program requirements and
project proposal for consulting, engineering, construction, and maintenance projects
- Excellent verbal and written skills with proven ability to communicate effectively
and professionally with clients, contractors, consultants, engineers, and suppliers
- Ability to independently manage multiple projects
- Ability to work under pressure to meet deadlines
- An eye for detail and a strong commitment to quality
- Proficiency in AutoCAD, MS Visio, and other MS Office applications
- Recommend improvements to internal processes and procedures to improve quality,
cost savings, and effectiveness of project execution.
- Advancing understanding of industry trends and knowledge of cutting-edge data center technologies
- Bachelor of Science degree in a technical field preferred
- Minimum of three (3) years of experience in data center support infrastructure environments, preferably with back-up generation,
UPS, power distribution, computer room air conditioner, and data cabling experience
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Senior IT Solutions Architect
PTS Data Center Solutions is a recognized leader in data
center and computer room design. We work directly with
building owners, business owners, or as consultants to other
design professionals in surveying, assessing, planning,
engineering, designing, constructing, commissioning,
maintaining, and monitoring tenant space computer rooms and
enterprise data center buildings.
Established in 1998, PTS employs industry best practices in
integrating prove, ‘best-of-breed’, critical infrastructure
technologies that result in always available, scalable,
redundant, fault-tolerant, manageable, and maintainable mission
critical environments.
Profile
| Position: |
Sr. IT Solutions Architect |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$90,000 to $120,000 |
| Industry: |
Information Technology |
| Job Type: |
Sr. IT Solutions Architect |
| Required Experience: |
2 years minimum with data center experience |
Job Description
PTS is seeking to fill our open position for a Sr. IT
Solutions Architect immediately. The Sr. IT Solutions
Architect will be a part of the Information Technology Solutions
Group in our Franklin Lakes, New Jersey office.
The Sr. IT Solutions Architect will be a key member of PTS’
IT services and infrastructure team by bringing their
substantial experience in enterprise level IT solutions
including WAN/LAN Routing & Switching, Network Security, Servers
and Systems, Storage, and Virtualization.
The Candidate for this position will join the organization as
a senior technologist, and be responsible for sharing in the
development of PTS’ “best of breed” vision, strategy, and
technical capabilities across the organization and within
various technologies.
The Candidate will also be responsible for planning,
designing, and implementing IT solutions, managing sophisticated
IT networks on behalf of PTS clients, and providing Level 2/3
support to Level 1 IT technicians who manage other PTS clients.
Qualifications
- 5+ years related experience
- Industry certifications a plus
- Exceptional presentation skills to both internal and
external customers.
- Organized implementation and post implementation
problem solving and troubleshooting skills
- Communications and documentation skills commensurate
with this position. Candidate must be able to clearly and
effectively communicate PTS’s vision, capabilities and solutions
to senior level decision makers
- Ability to work independently to accomplish desired
goals and objectives as well as in a team environment to solve
complex technical challenges
- Evaluation of new technologies, solutions and
associated products in order to provide solutions roadmap to
client organizations.
- The right candidate for this position is not an
employee, but a partner, who is directly responsible for
identifying, planning, technical designs, implementations, and
management of solutions, as well as the overall success of the
business and client satisfaction
- Organized implementation and post implementation
problem solving and troubleshooting skills
- Works independently to accomplish desired goals and
objectives in a team environment and to solve complex technical
challenges
- Strong time management skills and ability to
prioritize work effectively
- Ability to hire, manage and train other technical
resources
- The desire to be successful, and unable to accept
failure
- Travel may be required based on customer requirements.
New York Metropolitan area is primary geographic focus
Responsibilities
- Provide pre-sales technical by performing survey,
assessment, and analysis of existing IT systems, as well as
provide recommendations for their improvement
- Work with customers to identify, plan, design, and
implement optimized WAN and LAN solutions including layer 2/3
routing and switching
- Work with customers to identify plan, design, and
implement effective Network Security and Unified Threat
Management solutions including firewall, VPN, IPS, web
filtering, application control, data loss prevention,
vulnerability management, anti-spam, antivirus, and more
- Work with customers to identify, plan, design, and
implement optimized Storage solutions including NAS and iSCSI /
fibre channel SAN
- Work with customers to identify, plan, design, and
implement backup, recovery, archiving, and de-duplication
solutions
- Work with customers to identify, plan, design, and
implement appropriate Server/System solutions
- Work with customers to identify, plan, design, and
implement Microsoft Active Directory solutions including new
deployments as well as migrations
- Work with customers to identify, plan, design, and
implement efficient Virtualization technologies for server,
network, storage, and desktop environments
- Develop detailed network diagrams, bill-of-materials,
write technical scopes-of-work for proposals, and make technical
presentations highlighting our value proposition and the
superiority of our solutions
- Be customer facing. The successful candidate for this
position works in front of the customer in a visible leadership
position.
- Provide Level 2/3 technical support and
troubleshooting for client IT networks in support of PTS managed
services offering
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IT Technician, Level 1
Profile
| Position: |
IT Technician, Level 1 |
| Location: |
US-NJ-New Jersey |
| Base Pay: |
$40,000 to $45,000 |
| Job Number: |
DCEDE0001035 |
| Industry: |
Information Technology |
| Job Type: |
Data Center Facilities / Data Center IT / Consulting |
| Required Experience: |
1-2 years minimum working with computers, servers, UPS, PDU, and switches |
Job Description
PTS is seeking to fill our open position for an Level 1 IT Technician. The Level 1 IT Technician will report to IT Solutions Group IT Manager in our Franklin Lakes, New Jersey office.
The IT Technician, Level 1 professional will be responsible for providing client with facilities and IT support on a project and/or ongoing basis. The individual will interface with senior staff, various business units, and end-users to perform day-to-day client and system support. Candidate should have some experience in network and PC support, familiarity with commonly used application software, simple routing & switching fundamentals, network security, rack assembly & configuration, and a basic understanding and servicing of 1-phase and 3-phase power. He/she must be familiar with configuration and troubleshooting of networks, PCs, and servers, and have excellent, customer facing communication skills. This job will include all aspects of on-site and remote support including end-user and management support and training as needed.
Qualifications
- 1-2 years related experience working with computers, servers, and switches
- A basic understanding of computer hardware
- Skills in building and supporting computers and computer networks
- Knowledge of Windows operating systems including familiarity with Windows Server 2000/2008, Windows 2003/XP, and Exchange 2000/2007
- Familiarity with anti-virus software programs
- Able to deploy basic business network configurations including domain, network control, and routing configurations
- Basic understanding and service experience with 1-phase and 3-phase power
- Understanding of network security, routing, and switching fundamentals
- Understanding of environmental and IP monitoring systems
- Organized implementation and post implementation problem solving and troubleshooting skills Ability to work independently to accomplish desired goals and objectives as well as in a team environment to solve complex technical challenges
- Strong time management skills and ability to prioritize work effectively
- The right candidate for this position is not an employee, but a partner, who is directly responsible all technical designs, implementations and solutions, as well as the overall success of the business and client satisfaction
- The ability to work hard and accomplish something every day
- Travel may be required based on customer requirements. New York Metropolitan area is primary geographic focus
- Able to work in the United States
Responsibilities
- Collaborate with PTS senior technical staff, project management, and sales/marketing personnel to provide outsourced IT network management
- Work with customers either remotely or onsite to management, troubleshoot, update, and upgrade computers, servers, networks, security devices, and other network peripherals
- Work with leading edge IT managed services software platforms to monitor, update, and troubleshoot client IT networks
- Use customer relationship management software to track client project, network, and personnel information
- Perform network upgrades and updates including server updates, workstation updates, firmware, switch, router, and other network peripherals.
- Rack, stack, install, and set-up servers and other network peripherals (i.e. switches, routers, storage)
- Collaborate with PTS senior technical staff and customers to perform server, storage, and other assessment services
- Identify, design, and troubleshoot backup, recovery, and archiving solutions
- Develop, design and deliver Microsoft Active Directory solutions, including deployments and migrations.
- Installation and testing of data cabling
- Installation and servicing of environmental monitoring and IP monitoring solutions
- Work with clients and PTS personnel to relocate IT and facilities equipment in terms of de-commissioning, de-rack, move, re-rack, and re-commission
- Perform physical labor on an as-needed basis to move and install racks, batteries, servers, and other hardware technology
- Be customer facing. The successful candidate for this position works in front of the customer in a visible leadership position.
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